Designing practical, visual, and measurable learning solutions that improve adoption, performance, and confidence at scale.
Learning Experience Designer with 15+ years of experience designing and delivering technology-driven learning programs for enterprise, SaaS, and customer-facing environments. Known for translating complex content into clear, engaging learning experiences using adult learning principles, visual design, and blended delivery strategies. Experienced owning learning initiatives end-to-end—from analysis through launch—while partnering closely with SMEs, product, engineering, and operations teams.
Google | GFiber — Curriculum Development (Contract)
Designed and launched rapid-turn training for Network Operations teams, supporting live incident response and real-time customer support. Delivered blended learning solutions across eLearning, video, and instructor-led formats in fast-changing operational environments.
Salesforce — Partner Enablement Manager
Led global partner enablement programs, increasing learner engagement and satisfaction through interactive, visual-first eLearning. Designed training supporting customer success, product adoption, and AI-driven solutions including Salesforce Einstein GPT.
Center for Creative Leadership — Instructional Design Manager (Contract)
Designed onboarding and leadership development programs in partnership with senior leaders and SMEs, supporting consultant readiness and client success.
Additional experience available in the downloadable resume.
M.S. Instructional Design, Georgia State University
BFA Coursework, Illustration & Graphic Design — Savannah College of Art & Design
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